CareLoop stores all your household appliance data locally on your device. We do not collect, store, or transmit your appliance data to our servers — there is no backend and no account required.
EonasApps is operated by:
Noe Bissig
Bahnhofstrasse 25
6460 Altdorf
Switzerland
Contact: eonasapps@gmail.com
CareLoop is designed with privacy by default. We operate no backend infrastructure and do not require an account to use the app.
The household appliances you add, along with maintenance schedules, service history, and reminders, are stored entirely on your device. This data is never uploaded to our servers or any third-party server.
If you purchase the premium unlock, the transaction is processed entirely by the App Store or Google Play. We use RevenueCat to verify your purchase status. RevenueCat receives an anonymous app user ID and your purchase receipt — it does not receive your name, email, or any appliance data.
We use PostHog to collect anonymized analytics events (e.g. which screens are visited, which features are used) to help us understand how the app is used and improve it. These events are associated with an anonymous identifier only and do not include your appliance data, name, or email.
The App Store or Google Play may collect anonymised crash reports and basic usage analytics, subject to your device's privacy settings. We do not directly access or control this data. See Apple's Privacy Policy or Google's Privacy Policy for details.
Purchase verification via RevenueCat is necessary to provide the premium features you paid for (contract performance, GDPR Art. 6(1)(b)). Analytics via PostHog are processed based on our legitimate interest in understanding and improving the app (GDPR Art. 6(1)(f)).
We do not sell any data. The following third parties are involved:
RevenueCat, Inc. (USA) verifies your in-app purchase receipt to unlock premium features. It receives only an anonymous app user ID and purchase receipt data. It does not receive your name, email, or any appliance data.
RevenueCat Privacy Policy
We use PostHog to collect anonymized analytics events within the app. PostHog does not receive your name, email, or appliance data. Events are associated with an anonymous identifier only.
PostHog Privacy Policy
All payment transactions are processed directly by Apple or Google under their respective privacy policies. We do not handle or store your payment card details.
Apple Privacy Policy · Google Privacy Policy
If you are located in the European Economic Area or Switzerland, you have the following rights:
Because we collect virtually no personal data, most of these rights are satisfied by default. For any questions, contact us at eonasapps@gmail.com. We will respond within 30 days.
CareLoop does not knowingly collect personal data from any users, including children under 13. The app is safe for general audiences.
We retain no personal data on our servers, as none exists — appliance data lives only on your device and is deleted if you delete the app. Purchase records held by RevenueCat and the app stores are subject to their respective retention policies.
Purchase verification data processed by RevenueCat and analytics data processed by PostHog may be stored on servers outside Switzerland or the EEA. Appropriate safeguards are applied in accordance with applicable data protection law.
We may update this Privacy Policy from time to time. Continued use of the app after changes constitutes acceptance of the updated policy.
For any privacy-related questions, contact us at:
eonasapps@gmail.com
If you are unsatisfied with our response, you have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) at www.edoeb.admin.ch.