Support

How can I help?

You're talking directly to the developer. Fill out the form below and I'll get back to you as soon as possible.

Common questions

How do I delete my account and data?
You can request account deletion using the contact form below — select "Account deletion" as the request type and we'll permanently delete your account and all associated data within 30 days. You can also email us directly at eonasapps@gmail.com.
I forgot my password — how do I reset it?
On the login screen, tap "Forgot password?" and enter your email address. You'll receive a reset link within a few minutes. Check your spam folder if it doesn't arrive.
My progress / data disappeared — what happened?
Make sure you're logged into the same account. Your data is linked to your account, not the device. If you reinstalled the app, simply log back in and your data will sync. If data is still missing, contact us using the form below.
How do I restore a purchase?
Go to Settings → Restore Purchases in the app. Make sure you're signed in with the same Apple ID or Google account you used for the original purchase.
Is Snusst free?
Snusst is available as a one-time purchase on the App Store.
I already unlocked Video to Timelapse via the old "Lifetime" purchase — do I have to pay again?
Video to Timelapse has switched from a free download with an in-app "Lifetime" unlock to a paid-upfront app on the App Store. If you already bought the old Lifetime unlock, you shouldn't have to pay again — reach out using the form below with the email or name used for your original purchase, and we'll send you a free App Store promo code so you can redownload the app at no cost.

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